Open letter to GM
Question:
After years of buying Japanese cars, in 2000 I buy a $40,000 GMC Yukon XL, thinking GM quality had improved. Today at 25,000 miles (4-1/3 years old) the fuel pump failed. The cost to repair: $730. This is the first time I’ve ever had a fuel pump fail. My Japanese cars all had at least 100,000 miles on them before being sold. I see no excuse for such an early failure of this expensive part. I guess the next vehicle will not be another GM no matter how sweet the rebate. George Litwinski "It’s good to want things." S. Barr (philosopher, poet, humorist, chemist, Visual Basic.Net programmer)
Response:
GRL wrote, > After years of buying Japanese cars, in 2000 I buy a $40,000 GMC > Yukon XL, thinking GM quality had improved. > Today at 25,000 miles (4-1/3 years old) the fuel pump failed. > The cost to repair: $730.
Is that all that went wrong in 4 and a half years? Jeez….consider yourself lucky. Ian
Response:
says… >This is the first time I’ve ever had a fuel pump fail. My Japanese cars = >all had at least 100,000 miles on them before being sold.
MOVE to Japan. We don’t need you! — Dennis Smith -1971 Trans Am – 455 H.O. – M21 4speed – Cameo white/blue stripe- -1973 Trans Am – 455 – TH400 auto – Buccaneer red- -1984 Trans Am – 5.0 L – TH700R4 auto – Royal blue/silver aero-
Response:
And think of all those people that switched to Honda only to have their transmissions fail at 25k miles….. After years of buying Japanese cars, in 2000 I buy a $40,000 GMC Yukon XL, thinking GM quality had improved. Today at 25,000 miles (4-1/3 years old) the fuel pump failed. The cost to repair: $730. This is the first time I’ve ever had a fuel pump fail. My Japanese cars all had at least 100,000 miles on them before being sold. I see no excuse for such an early failure of this expensive part. I guess the next vehicle will not be another GM no matter how sweet the rebate. George Litwinski "It’s good to want things." S. Barr (philosopher, poet, humorist, chemist, Visual Basic.Net programmer)
Response:
Dang $730 for a $500 job with parts at list price. That’s a little steep. After years of buying Japanese cars, in 2000 I buy a $40,000 GMC Yukon XL, thinking GM quality had improved. Today at 25,000 miles (4-1/3 years old) the fuel pump failed. The cost to repair: $730. This is the first time I’ve ever had a fuel pump fail. My Japanese cars all had at least 100,000 miles on them before being sold. I see no excuse for such an early failure of this expensive part. I guess the next vehicle will not be another GM no matter how sweet the rebate. George Litwinski "It’s good to want things." S. Barr (philosopher, poet, humorist, chemist, Visual Basic.Net programmer)
Response:
With 25,000 miles… the dealer should’ve goodwilled it. – Hide quoted text — Show quoted text – > After years of buying Japanese cars, in 2000 I buy a $40,000 GMC Yukon > XL, thinking GM quality had improved. > Today at 25,000 miles (4-1/3 years old) the fuel pump failed. > The cost to repair: $730. > This is the first time I’ve ever had a fuel pump fail. My Japanese cars > all had at least 100,000 miles on them before being sold. > I see no excuse for such an early failure of this expensive part. > I guess the next vehicle will not be another GM no matter how sweet the > rebate. > / > George Litwinski > // > "It
