2002 GMC Envoy
Question:
I recently retired and ordered a 2002 GMC SLT Envoy to replace a 10 year old Ford Explorer. On the day I was supposed to take delivery, I did a preliminary inspection of the car and noticed that the drivers side rear door did not fit very good. The door fit was OK except at the lower rear edge where there was a 1/4" mismatch with the fender. I mentioned this to the dealer service department and told them that I would like the door adjusted before I took it home. I signed all the ownership paper work and was ready to go home when the service manager informed me that the door was indeed out of alignment but to fix it would be a major task. He suggested that I just live with the misalignment. I very politely informed him that I would not accept delivery of a $35K automobile where the rear door was so poorly aligned. It turns out that there is no adjustment capability on the Envoy rear doors since the hinges are welded to both the door and body door post!! In the old days to adjust a car door, you could just loosen a couple of bolts, insert a shim and retighten the bolts. In order to realign the door on the Envoy, they must grind away the door hinge welds and then reweld the door hinge once the misalignment is corrected. Of course they will have to repaint the weld area. Needless to say, I am not very impressed with the quality of my new car purchase.
Response:
My drivers side back door is out abit at the bottom over the back tire. Told the dealership about this when I went for its first oil change. Went to the back and talked to the mechanic. There were no adjustments to be made. Only way is to take the door catch off and slot out the holes so that you can move the catch in. I am not going to see what will be done, maybe if more customers complain, gm may do something. All they have to do, is to make a new latch with slotted holes. dale 2002 peuter envoy – Hide quoted text — Show quoted text – > I recently retired and ordered a 2002 GMC SLT Envoy to replace a 10 > year old Ford Explorer. On the day I was supposed to take delivery, I > did a preliminary inspection of the car and noticed that the drivers > side rear door did not fit very good. The door fit was OK except at > the lower rear edge where there was a 1/4" mismatch with the fender. > I mentioned this to the dealer service department and told them that I > would like the door adjusted before I took it home. I signed all the > ownership paper work and was ready to go home when the service manager > informed me that the door was indeed out of alignment but to fix it > would be a major task. He suggested that I just live with the > misalignment. I very politely informed him that I would not accept > delivery of a $35K automobile where the rear door was so poorly > aligned. It turns out that there is no adjustment capability on the > Envoy rear doors since the hinges are welded to both the door and body > door post!! In the old days to adjust a car door, you could just > loosen a couple of bolts, insert a shim and retighten the bolts. In > order to realign the door on the Envoy, they must grind away the door > hinge welds and then reweld the door hinge once the misalignment is > corrected. Of course they will have to repaint the weld area. > Needless to say, I am not very impressed with the quality of my new > car purchase.
Response:
– Hide quoted text — Show quoted text – > I recently retired and ordered a 2002 GMC SLT Envoy to replace a 10 > year old Ford Explorer. On the day I was supposed to take delivery, I > did a preliminary inspection of the car and noticed that the drivers > side rear door did not fit very good. The door fit was OK except at > the lower rear edge where there was a 1/4" mismatch with the fender. > I mentioned this to the dealer service department and told them that I > would like the door adjusted before I took it home. I signed all the > ownership paper work and was ready to go home when the service manager > informed me that the door was indeed out of alignment but to fix it > would be a major task. He suggested that I just live with the > misalignment. I very politely informed him that I would not accept > delivery of a $35K automobile where the rear door was so poorly > aligned. It turns out that there is no adjustment capability on the > Envoy rear doors since the hinges are welded to both the door and body > door post!! In the old days to adjust a car door, you could just > loosen a couple of bolts, insert a shim and retighten the bolts. In > order to realign the door on the Envoy, they must grind away the door > hinge welds and then reweld the door hinge once the misalignment is > corrected. Of course they will have to repaint the weld area. > Needless to say, I am not very impressed with the quality of my new > car purchase.
Why can’t GM just bolt the doors on like they used to? It seems to me like it’s a better way to build the cars and trucks to bolt the doors. You can remove the doors if necessary for service or to replace them after an accident and you can also make any adjustments. What happens if the hinge wears out? Do you have to cut the hinges off the door frame and door with a cold chisel? On my old Buick when a roller bearing on the door hinge went out I just took off the old hinge and replaced it with one from a 78 Impala that Grandpa had out back. Sometimes new cars just don’t make sense to me. And while I’m on a rant, what ever happened to "Body by Fisher" plates on the door sills? That’s my earliest memory of GM cars, seeing the Fisher carriage logo. O GM, what hast thou become? What of thy 88 and Caprice, thy Fleetwood and thy LeMans? Dost thou smite me? — -Toby Hanson "I don’t know if I’d call him ‘Mr. Goodwrench’- Mr. ‘Mediocre wrench’ is more like it."
Response:
Why welds instead of bolts? Robots do welds a lot better than bolts. It would take a person to screw in the bolt. Guess which works cheaper and doesn’t ask for benefits? Myron E. Williams – Hide quoted text — Show quoted text -> I recently retired and ordered a 2002 GMC SLT Envoy to replace a 10 > year old Ford Explorer. On the day I was supposed to take delivery, I > did a preliminary inspection of the car and noticed that the drivers > side rear door did not fit very good. The door fit was OK except at > the lower rear edge where there was a 1/4" mismatch with the fender. > I mentioned this to the dealer service department and told them that I > would like the door adjusted before I took it home. I signed all the > ownership paper work and was ready to go home when the service manager > informed me that the door was indeed out of alignment but to fix it > would be a major task. He suggested that I just live with the > misalignment. I very politely informed him that I would not accept > delivery of a $35K automobile where the rear door was so poorly > aligned. It turns out that there is no adjustment capability on the > Envoy rear doors since the hinges are welded to both the door and body > door post!! In the old days to adjust a car door, you could just > loosen a couple of bolts, insert a shim and retighten the bolts. In > order to realign the door on the Envoy, they must grind away the door > hinge welds and then reweld the door hinge once the misalignment is > corrected. Of course they will have to repaint the weld area. > Needless to say, I am not very impressed with the quality of my new > car purchase. > Why can’t GM just bolt the doors on like they used to? It seems to me > like it’s a better way to build the cars and trucks to bolt the doors. > You can remove the doors if necessary for service or to replace them > after an accident and you can also make any adjustments. What happens > if the hinge wears out? Do you have to cut the hinges off the door > frame and door with a cold chisel? On my old Buick when a roller > bearing on the door hinge went out I just took off the old hinge and > replaced it with one from a 78 Impala that Grandpa had out back. > Sometimes new cars just don’t make sense to me. > And while I’m on a rant, what ever happened to "Body by Fisher" plates > on the door sills? That’s my earliest memory of GM cars, seeing the > Fisher carriage logo. O GM, what hast thou become? What of thy 88 and > Caprice, thy Fleetwood and thy LeMans? Dost thou smite me? > — > -Toby Hanson > "I don’t know if I’d call him ‘Mr. Goodwrench’- Mr. ‘Mediocre wrench’ is more like it."
Response:
of the car and noticed that the drivers – Hide quoted text — Show quoted text -> side rear door did not fit very good. The door fit was OK except at > the lower rear edge where there was a 1/4" mismatch with the fender. > I mentioned this to the dealer service department and told them that I > would like the door adjusted before I took it home. I signed all the > ownership paper work and was ready to go home when the service manager > informed me that the door was indeed out of alignment but to fix it > would be a major task. He suggested that I just live with the > misalignment. I very politely informed him that I would not accept > delivery of a $35K automobile where the rear door was so poorly > aligned. It turns out that there is no adjustment capability on the > Envoy rear doors since the hinges are welded to both the door and body > door post!! In the old days to adjust a car door, you could just > loosen a couple of bolts, insert a shim and retighten the bolts. In > order to realign the door on the Envoy, they must grind away the door > hinge welds and then reweld the door hinge once the misalignment is > corrected. Of course they will have to repaint the weld area. > Needless to say, I am not very impressed with the quality of my new > car purchase. > Why can’t GM just bolt the doors on like they used to? It seems to me > like it’s a better way to build the cars and trucks to bolt the doors. > You can remove the doors if necessary for service or to replace them > after an accident and you can also make any adjustments. What happens > if the hinge wears out? Do you have to cut the hinges off the door > frame and door with a cold chisel? On my old Buick when a roller > bearing on the door hinge went out I just took off the old hinge and > replaced it with one from a 78 Impala that Grandpa had out back. > Sometimes new cars just don’t make sense to me. > And while I’m on a rant, what ever happened to "Body by Fisher" plates > on the door sills? That’s my earliest memory of GM cars, seeing the > Fisher carriage logo. O GM, what hast thou become? What of thy 88 and > Caprice, thy Fleetwood and thy LeMans? Dost thou smite me?
Well I finally got a call from the dealer to pickup my Envoy. The body shop was able to correct the misaligned door without having to move the door hinges. Their alignment procedure was just to bend that corner of the door that was out of alignment. Looks OK now.
Response:
At least you can be impressed with the flexibility of the OEM paint? :-) – Hide quoted text — Show quoted text – > of the car and noticed that the drivers > > side rear door did not fit very good. The door fit was OK except at > > the lower rear edge where there was a 1/4" mismatch with the fender. > > I mentioned this to the dealer service department and told them that I > > would like the door adjusted before I took it home. > > Needless to say, I am not very impressed with the quality of my new > > car purchase. > Well I finally got a call from the dealer to pickup my Envoy. The > body shop was able to correct the misaligned door without having to > move the door hinges. Their alignment procedure was just to bend that > corner of the door that was out of alignment. Looks OK now.
